Privacy Policy

Last Updated: March 2026 • Real Automations (Pty) Ltd

1. Introduction

Real Automations ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, and protect your data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number).
  • Business information (company name, registration details).
  • Project specifications and requirements.
  • Technical data (IP address, browser type) when you visit our website.

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our custom automation and software services.
  • Communicate with you regarding projects, invoicing, and support.
  • Comply with legal and regulatory requirements.
  • Send optional marketing communications (you can opt out at any time).

4. Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. This includes encryption, firewalls, and secure access controls.

5. Third-Party Sharing

We do not sell your personal information. We may share your data with:

  • Service providers who assist in our operations (e.g., hosting providers, payment processors like Paystack).
  • Legal authorities when required by law.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

7. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you.
  • Request the correction or deletion of your information.
  • Object to the processing of your data for certain purposes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our Information Officer at:

Real Automations

Email: RealAutomations@outlook.com

Location: Howick, South Africa